Managed IT Stabilization for a Logistics Company

A regional logistics company faced recurring outages and slow systems during rapid expansion. Emry Networks stabilized infrastructure, reduced downtime, and established proactive IT management controls.

Project Snapshot

• Industry: Logistics & Supply Chain
• Employees: 120+
• Locations: 4 branch offices
• Growth Phase: 60% team expansion in 12 months
• Primary Issue: Frequent downtime and slow network performance

Challenges Identified

• Aging on-premise servers
• No centralized monitoring system
• Unstructured user access management
• Reactive, ticket-based IT support model
• Backup processes not regularly tested

Actions Taken

1. Infrastructure Assessment & Upgrade

• Audited servers, switches, and firewall configurations
• Migrated key workloads to a hybrid cloud environment
• Replaced legacy networking hardware

2. Centralized Monitoring Setup

• Implemented 24/7 system monitoring
• Configured automated alerts for CPU, storage, and bandwidth thresholds
• Established monthly performance reporting

3. Access & Security Controls

• Standardized user provisioning process
• Introduced role-based access policies
• Enabled endpoint protection across all branches

4. Backup & Recovery Validation

• Implemented scheduled backup verification
• Conducted quarterly recovery drills

Outcome

• Reduced downtime by 70% within 4 months
• Improved system performance across all locations
• Increased visibility into infrastructure health
• Shifted from reactive fixes to proactive IT management

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